During the time period of 11:00 PM Eastern Time on 4/05/2025, through 7:00 AM Eastern Time on 4/06/2025, the Bank of America claims system will be undergoing maintenance. As a result, we will not be able to take any claims for unauthorized transactions or errors on your account during that time period. We also will not be able to discuss claims you may have previously filed. We apologize for the inconvenience, and we will be able to take your claim or discuss existing claims before 11:00 PM Eastern Time on 4/05/2025 or after 7:00 AM Eastern Time on 4/06/2025. If you are wanting to file a claim or discuss an existing claim, please call before 11:00 PM Eastern Time on 4/05/2025 or after 7:00 AM Eastern Time on 4/06/2025, and we will be glad to assist you.


During the time period of 11:00 PM Eastern Time on 4/05/2025, through 7:00 AM Eastern Time on 4/06/2025, the Bank of America claims system will be undergoing maintenance. As a result, we will not be able to take any claims for unauthorized transactions or errors on your account during that time period. We also will not be able to discuss claims you may have previously filed. We apologize for the inconvenience, and we will be able to take your claim or discuss existing claims before 11:00 PM Eastern Time on 4/05/2025 or after 7:00 AM Eastern Time on 4/06/2025. If you are wanting to file a claim or discuss an existing claim, please call before 11:00 PM Eastern Time on 4/05/2025 or after 7:00 AM Eastern Time on 4/06/2025, and we will be glad to assist you.

NOTE: As of October 14, 2022, Bank of America is no longer accepting Visa Reward Card orders. This closure will not impact existing cards you previously ordered, or the ability of a cardholder to access funds. Any reward cards that you have already purchased will continue to be valid until the applicable expiration date, and all cardholders may continue to use them until expiration.


NOTE: As of October 14, 2022, Bank of America is no longer accepting Visa Reward Card orders. This closure will not impact existing cards you previously ordered, or the ability of a cardholder to access funds. Any reward cards that you have already purchased will continue to be valid until the applicable expiration date, and all cardholders may continue to use them until expiration.

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    • Bank of America Merrill Lynch Visa Reward Cards may only be purchased by businesses that have a current Commercial or Treasury relationship with the Bank.

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