Connected Card Visa
Fee Schedule

Connected Card - Visa® Fee Schedule

Monthly usage
Monthly Fee $0 Fee for monthly maintenance of the Account
Add money
Value Reload Fee via Debit or Credit Card $0 Fee associated with load source (debit or credit card) at the time of the load
Value Reload Fee via ReadyLink Retail Location $0 There is not a fee assessed by us. An additional fee from the retailer may apply and may vary by retailer
Get cash
Unload and Close Fee $0 Fee for paper check refund request for Account closure
Teller Cash Withdrawal Fee – Domestic $0 Fee for Teller Cash transaction from a US Financial Institution
ATM Cash Withdrawal Fee – International $1.50 Fee for withdrawal transaction from an international (non-US) ATM
Teller Cash Withdrawal Fee – International $0 Fee for Teller Cash transaction from a non-US Financial Institution
ATM Cash Withdrawal Fee – Domestic In Network $1.50 Fee for withdrawal transaction from a domestic In Network ATM. In Network contains Commerce Bank, Allpoint and Plus Alliance ATMs. One Free per Month $1.50 thereafter.
ATM Cash Withdrawal Fee – Domestic Out of Network $1.50 Fee for withdrawal transaction from a domestic ATM not in the In-Network list of ATMs
Information
ATM Balance Inquiry Fee – International $0.50 Fee for balance inquiry transaction from an international (non-US) ATM
Text Alert Fee $0 There is not a fee assessed by us. You can elect to have text alert messages, including your Card balance, sent to your cell phone by signing into your online account at connectedcard.visa.com and designate your preferences. Standard text rates and/or web access charges from your wireless phone carrier also may apply. See your wireless phone carrier for details.
ATM Balance Inquiry Fee – Domestic In Network $0 Fee for balance inquiry transaction from a domestic In Network ATM. In Network contains Commerce Bank, Allpoint and Plus Alliance ATMs
ATM Balance Inquiry Fee – Domestic Out of Network $0.50 Fee for balance inquiry transaction from a domestic ATM not in the In-Network list of ATMs
Using your card outside the U.S.
International Service Fee 2% Fee for multi-currency conversion
Service Assessment Fee 2% Fee for single currency international transaction done in U.S. Dollars
Other
Card Replacement Fee $0 Fee for replacement of a Card that has been lost, stolen or damaged

Your funds are eligible for FDIC insurance. Your funds will be held at or transferred to Commerce Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Commerce Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

In case of errors or questions about your Card, call 1-855-545-8472 or write: Cardmember Dispute Services, P.O. Box 636001, Highlands Ranch, CO 80163-6001 as soon as you can.

For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.

ATM Fee Information

When you use an ATM not owned by Commerce, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer at the ATM). In addition, you may be charged fees by other third parties for use of your Card, such as (i) stores and merchants for POS transactions, and (ii) other banks and financial institutions for cash withdrawals at their branches.