Answers to your questions
What can I spend this money on?
This money belongs to you. Use your card everywhere Visa® debit cards are accepted – in stores, online, or by phone.
Can I get cash when I make a purchase?
Yes, avoid ATM fees and get cash back at the places where you already shop like grocery and convenience stores.
Is my transaction history private?
Yes, your transaction history is private, confidential, and can only be accessed by you.
Can I review my own spending?
Yes, you can see your spending and transactions by using the cardholder website or the mobile app. This information is private and can only be accessed by you.
What happens if my card is lost or stolen?
If your card is lost or stolen, contact customer service immediately to request a refund for charges you did not make.
How do I know when a deposit has been made to my card?
You can sign up for email and text alerts on the Bank of America EDD Prepaid Debit Card website or mobile app.
Why does my new card look different than before?
Your card comes with a new appearance and with chip technology. Visit our FAQ for more information on using a chip-enabled Card.
Always know your balance
Get the app that makes using your card a whole lot easier with these great features.
- Find out when your funds load
- Check your balance and transaction history
- Turn your card on/off
- And much more
Always know your balance
Get the app that makes using your card a whole lot easier with these great features.
- Find out when your funds load
- Check your balance and transaction history
- Turn your card on/off
- And much more
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