Synovus Connections

Fee Information

Synovus Connections® Visa® Prepaid Card
Synovus Bank Summary Fee Disclosure
April 1, 2019

  • Monthly Card Maintenance Fee

    $4

  • Per Purchase

    $0

  • ATM cash withdrawal

    $0 in-network
    $2.50 out-of-network

  • Cash Reload

    $5.95*
ATM balance inquiry - (in-network or out-of-network) $0 or $1
Customer Service Call (Live or Automated Agent) $0
Inactive $0 per month
We charge 8 other types of fees. Here are some of them:
Account Activation $4.00
Companion Card / Additional Card $4.00

*This fee can be lower depending on how and where this Card is used

No overdraft/credit feature.
Your funds are eligible for FDIC insurance

For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services inside the package or synovusconnections.com.

Synovus Connections® Visa® Prepaid Card
Schedule of Fees and Charges

List of all Fees and Charges for the
Synovus Connections® Visas® Prepaid Card
April 1, 2019

Get Started
Account Activation $4 Charged only when the card account is first opened.
Companion Card / Additional Card $4 Each account can have up to 4 additional cards (Companion Cards) in addition to the primary card.
Monthly Usage
Monthly Card Maintenance Fee $4 One monthly fee is charged to the Card Account, no matter how many cards.
Add Money
Direct Deposit $0 Check with your employer about whether payroll direct deposit is available where you work. All cardholders can load by Direct Deposit.
Cash Reload at a Synovus Branch $0 All cardholders can load the Card Account in a Synovus Branch. Locations may be found at synovusconnections.com.
Cash Reload at a Non-Synovus Location $5.95 Fees of up to $5.95 may apply when reloading your Card at Visa ReadyLink and Green Dot® Network locations. These fees are subject to change without notice. Locations may be found at synovus.com/locations.
Spend Money
Per Purchase $0  
Get Cash
ATM Withdrawal (in-network) $0 "In-Network" refers to Synovus Bank ATM Network. Locations can be found at Synovus.com/locations.
ATM Withdrawal (out-of-network) $2.50 This is our fee. "Out-of-network" refers to all ATMs outside of the Synovus Bank Network. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
Information
ATM Balance inquiry (in-network) $0 "In-network" refers to Synovus Bank ATM Network. Locations can be found at synovus.com/locations.
ATM Balance Inquiry (out-of-network) $1 This is our fee. "Out-of-network" refers to all ATMs outside of the Synovus Bank Network. You may also be charged a fee by the ATM operator.
Using your card outside the U.S.
International Transaction 3% Synovus will charge you 3% of the amount of the transaction and the merchant may also charge you a fee. Synovus has no control over the fees charged by third parties.
International ATM Balance Inquiry $5 This is our fee. You also may be charged a fee by the ATM operator.
International ATM Cash Withdrawal $5 This is our fee. You also may be charged a fee by the ATM operator, even if you do not complete the transaction.
Other
Replacement and/or Lost/Stolen Card Standard Delivery $5 The card will be sent by mail and will arrive in 7-10 business days.
Replacement and/or Lost/Stolen Card Express Mail $25 The card will be expedited and will arrive in 2 -3 business days.
Companion Card Express Mail $20 Charged in addition to the Companion Card Account Opening Fee. The card will be expedited and will arrive in 2-3 business days.
Instant Issue Lost/Stolen and/or Card Replacement $10 The instant issue card is temporary. The permanent card will be sent by mail and will arrive in 7- 10 business days.
Stop Payment $15 Visit a branch or call 1-888-SYNOVUS (796-6887)

Your funds are eligible for FDIC Insurance.

No overdraft/credit feature.

For more information about this card, call or visit any Synovus Bank Branch; visit synovusconnections.com; call us at 1-888-SYNOVUS (796-6887) and speak with a Customer Service Representative; or write us at Customer Service, P.O. Box 23061, Columbus, GA, 31902.

For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.