Higher Education Prepaid Card
Contact Us
Have a question?
Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Higher Education Prepaid Debit Card. However, we realize there may be areas of interest or concerns that are not covered in our FAQs, so you can contact us.
Contact Information
Telephone:
Bank of America Prepaid Debit Card Customer Service Center
855.532.2822
866.656.5913 TTY line for the hearing impaired
423.262.1650 Outside the United States, call collect
Written Correspondence:
Bank of America Higher Education Prepaid Debit Card Cardholder Services
P.O. Box 8488
Gray, TN 37615-8488
P.O. Box 8488
Gray, TN 37615-8488
Email:
Email us at [email protected] with any questions or comments.
Please include your name, full address, and last 10 digits of your card number.
Transaction Inquiries:
For any questions regarding your higher education payment amounts and dates of additions to your Account, please contact your school.