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Have a question?
Your satisfaction is important to us. Within our site, we provide Information Based on Frequently Asked Questions about your New York Child Support Prepaid Debit Card. However, we realize there may be areas of interest or concern about your New York Child Support Prepaid Debit Card that are not covered in our FAQs, so you can contact us.
Contact Information
Telephone:
New York Child Support Prepaid Debit Card Customer Service Center
(844) 323-7637
(866) 656-5913 TTY line for the hearing impaired
(423) 262-1650 Outside the United States, call collect
Written Correspondence:
P.O. Box 8488
Gray, Tennessee 37615-8488
Email:
Email us at [email protected] with any questions or comments. Please include your name, full address and last 10 digits of your card number.
Transaction Inquiries:
For any questions regarding your child support payments, please contact the New York State Child Support Helpline at (888) 208-4485, TTY (866) 875-9975.
This card is issued by Bank of America pursuant to license by Mastercard International Incorporated.
Mastercard is a registered trade mark of Mastercard Incorporated.
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