Fee Information and other Important Disclosures*
Fees for the New York Child Support Prepaid Debit Card
| All fees | Amount | Details |
|---|---|---|
| Per purchase with PIN | $0 | |
| Per purchase with signature | $0 |
| All fees | Amount | Details |
|---|---|---|
| ATM withdrawal, in-network | $0.50 | You will be charged this fee after 2 free in-network ATM withdrawals each month. "In Network" refers to Bank of America or Allpoint ATMs. Locations can be found at bankofamerica.com/nycsdebitcard. You will not be charged a fee by Bank of America or Allpoint. |
| ATM withdrawal, out-of-network | $0.50 | "Out of Network" refers to all the ATMs outside of Bank of America or Allpoint ATMs. You may also be charged a fee by the ATM operator even if you do not complete a transaction.* |
| Bank teller cash withdrawal | $0 | Available at financial institutions that accept Mastercard® cards. Limited to available balance only. |
| Emergency cash transfer, domestic | $0 | All emergency cash transfers must be requested through the Prepaid Debit Card Customer Service Center. |
| All fees | Amount | Details |
|---|---|---|
| Live agent customer service call | $0 | |
| Automated phone service call | $0 | |
| Online account information | $0 | |
| ATM balance inquiry | $0 | You will not be charged a fee by Bank of America, but you may be charged a fee by the ATM operator. |
| Account Alert Service | $0 |
| All fees | Amount | Details |
|---|---|---|
| International ATM withdrawal | $0.50 | This is the fee charged by Bank of America. You may also be charged a fee by the ATM operator even if you do not complete a transaction. |
| All fees | Amount | Details |
|---|---|---|
| Online funds transfer | $0 | |
| Replacement card, domestic | $5.00 | You will be charged this fee after 1 free domestic replacement card each year. |
| Replacement card, express delivery | $12.50 | Additional charge per request |
| Replacement card, international | $12.50 | Additional charge per request |
| Inactive Account | $0 |
*ATM owners may impose an additional "convenience fee" or "surcharge fee" for certain ATM transactions (a sign should be posted at the ATM to indicate additional fees); however you will not be charged any additional convenience fee or surcharge fee at a Bank of America or an Allpoint ATM. A Bank of America or Allpoint ATM means an ATM that prominently displays the Bank of America or Allpoint name and logo.
Your funds are eligible for FDIC insurance. Your funds are insured up to $250,000 by the FDIC in the event Bank of America, N.A. fails, if specific deposit insurance requirements are met. See fdic.gov/deposit/deposits/prepaid.html for details. In the event Bank of America, N.A. fails, the FDIC may require information from you, including a government identification number, to determine the amount of your insured deposits. If you do not provide this information to the FDIC access to your insured funds will be delayed.
No overdraft/credit feature.
For information or assistance from Bank of America, contact the Bank of America New York Child Support Prepaid Debit Card Service Center by calling
844.323.7637, 1.866.656.5913 (TTY), or 1.423.262.1650 (Collect, when calling outside the U.S.) or by mail at Bank of America, P.O. Box 8488, Gray, TN
37615-8488. Certain information is available by visiting bankofamerica.com/nycsdebitcard,
including this Fee and Other Important Disclosures and any revision to it.
For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1.855.411.2372 or visit cfpb.gov/complaint.