Contact Us
Have a question?
Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about our Prepaid Card. However, we realize there may be areas of interest or concerns that are not covered in our FAQs, so you can contact us.
Contact Information
Telephone:
For Customer Service including activation of your card call Bank of America Cardholder Services toll free 24 hours a day, 7 days a week at:
1-844-323-7640
Note: The toll free "844" numbers are only accessible from within U.S.
TTY 1-866-656-5913
1-423-262-1651 for Customer Service outside of the U.S.
For Spiff payment or claim-related inquiries contact the HUB Team at:
1-855-458-5446, Option 1
* Please see the Schedule of Bank Fees that you received with the Whirlpool HUB Prepaid Debit Card for any applicable fees that might be charged.
Written Correspondence:
P.O. Box 8488
Gray, TN 37615-8488
Email:
Email us at [email protected] with any questions or comments.
Please include your name, full address, and the first 6 digits and the last 4 digits of the Card number.
Email the HUB Team at [email protected]
Transaction Inquiries:
In case of errors or questions about your card transactions, call 1-844-323-7640 or write to:
P.O. Box 8488
Gray, TN 37615-8488